Support

Privacy Policy

This Privacy Policy describes how Joyple Australia, located in Australia/Brisbane, collects, uses, and protects the personal information of users of the Mixmaster Online service. By using our service, you agree to the collection and use of your personal information as described in this policy.

1. Information Collected

1.1 User-provided Information:
We collect the following personal information provided by users during registration and use of the Mixmaster Online service:

- Usernames: Used to identify your account and personalize your in-game experience.
- Email addresses: Used for communication, password recovery, and sending relevant notifications.
- Passwords: Securely stored to protect your account and ensure authentication during login.
- IP addresses: Automatically collected for security purposes, troubleshooting technical issues, and fraud prevention.
- Country/Location: We collect the user's country/location for demographic analysis and to comply with applicable laws and regulations.

1.2 Payment Information:
When financial transactions occur, such as purchasing virtual items, we may collect additional information, such as credit card details or other payment methods. This information is handled securely and in accordance with applicable security standards.

2. Use of Information

2.1 Personalization and Service Improvement:
We use the collected information to personalize your in-game experience, provide technical support, send important service-related notifications, improve our products and services, develop new features, and ensure service security.

2.2 Communications:
We may send communications related to the service, such as updates, information about special events, promotions, and news. You can opt out of receiving these marketing communications by following the unsubscribe instructions provided in each message.

2.3 Legal Compliance:
We may disclose personal information when required by law, regulation, or legal process or when we believe in good faith that such disclosure is necessary to protect our rights, property, or safety or to comply with a governmental request.

3. Information Sharing

We do not share your personal information with third parties, except under the following limited circumstances:

- Service Providers: We may share information with third-party service providers who assist us in operating the service and providing technical support.
- Legal Requirements: We may share personal information in response to a valid legal process, government requests, or when we believe in good faith that disclosure is necessary to comply with the law.

4. Information Security

We take reasonable measures to protect users' personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of personal information.

5. Retention of Information

We will retain your personal information for the time necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

6. Your Rights and Choices

You have the right to access, correct, or delete your personal information. You can also choose not to receive marketing communications. To exercise these rights or obtain more information about your privacy options, please contact us through the channels indicated below.

7. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our privacy practices. We recommend that you review this policy regularly to stay informed of any changes.

8. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through the following means:

Email: privacy@playmixmaster.com
Address: 6 Metric Cl. , Brisbane, Australia

Effective Date: January, 29 2018

This Privacy Policy is effective as of the date indicated above and applies to all users of the Mixmaster Online service offered by Joyple Games.